by admin | Jan 4, 2023 | AI, Customer Engagement, Retail, Tech
Integrating artificial intelligence (AI) and big data analytics into retail operations has allowed companies to gather and analyse vast amounts of information about their customers and make more informed decisions about marketing their products and services. One way...
by admin | Dec 19, 2022 | Big Data, Customer Engagement, Omnichanel, Retail, Tech
As the retail industry continues to evolve and grow, businesses must remain on top of marketing trends to stay competitive. One major trend expected to impact the retail industry in 2023 significantly is the use of big data analytics. Big data analytics involves...
by admin | Nov 25, 2022 | Uncategorized
The first type of loyalty program is a points program. This loyalty program earns customers points based on their purchases or interactions with your business. These points can be redeemed for rewards or discounts, helping to keep customers engaged with your brand and...
by admin | Nov 25, 2022 | Customer Engagement, Omnichanel, Retail
The first type of loyalty program is a loyalty points program. This loyalty program makes customers earn points based on their purchases or interactions with your business. These points can then be redeemed for rewards or discounts, helping to keep customers engaged...
by admin | Nov 24, 2022 | Customer Engagement, Omnichanel, Retail
Use digital tools to improve the customer experience Digital tools can be used in a variety of ways to improve the customer experience. For example, you can use them to create an interactive customer journey map that visualizes the path customers follow when they...
