How well do you know your retail customers?

While we're living through the "age of information" and have access to more data points than ever...

Why ClowID?

Why ClowID? As a business owner, you know that providing an exceptional customer experience is key...

Revolutionizing Retail: How AI and Big Data are Transforming the Industry

In recent years, the rise of e-commerce and the increasing availability of big data have significantly impacted traditional “brick and mortar” retail.

2023 retail trends: extended use of Big Data

As the retail industry continues to evolve and grow, businesses must remain on top of marketing...

Choose the right loyalty program type for your business.

One of the most important aspects of running a successful business is attracting and retaining loyal customers. One way to do this is by implementing a loyalty program for your customers. Many different loyalty program types are available, each with unique benefits and features.

3 Ways to Transform Your Retail Business with Digital Technology

In today's business environment, having a strong online presence is more important than ever. But having a website and social media accounts is just the beginning. To stay ahead of the competition, you need to use digital technology to its full potential. Here are three ways to use digital technology to transform your retail business.

Retail Digital Transformation: How to Engage Customers and Drive Loyalty

The retail landscape is changing. To stay competitive, retailers must embrace digital transformation. But what does that mean, exactly? And how can retailers use digital transformation to engage customers and drive loyalty?

5 Ways to Improve Your Retail Loyalty Program

Loyalty programs are a great way to build customer relationships while also engaging them to return again and again. Here are some tips on how you can improve your loyalty program.

What happens between a shop and a customer after a transaction? 

The traditional selling process in physical shops ends up issuing a receipt or invoice. It’s the end of the transaction. It’s a stop in the relationship between the shop and the customer. 

5 Reasons Why ClowID is the Best POS Add-on Out There For Retail

Retailers need to get the most out of their POS system. It is not enough anymore to simply process transactions and print receipts. Retailers need to provide a better customer experience, providing them with as many incentives as possible to boost repeat business and keep them coming back. ClowID is one of the most sought-after add-ons among retailers because it allows you to create multiple types of loyalty programs so that customers can feel special and unique based on their purchases.

Advantages of Digital Receipts

Advantages of Digital Receipts

Consumer habits and trends are changing at a rapid pace as a result of the "new normal". One of these practices is digitalising life as much as possible, not only as a matter of almost obligatory modernity but also because it allows us to adopt a more responsible and...

What does the best retail customer service look like?

What does the best retail customer service look like?

When we think about customer service in retail, many companies think about friendly and helpful floor salespeople and the pleasant interaction with customers during their shopping experience. But while friendliness and helpfulness are certainly crucial for creating...