While restaurants and cafes don't usually have membership programs in the same way as retail, that doesn't mean it would be impossible for them to identify their loyal customers. But before we get into how it is done, let's discuss why this is important....
Advantages of Digital Receipts
Consumer habits and trends are changing at a rapid pace as a result of the "new normal". One of these practices is digitalising life as much as possible, not only as a matter of almost obligatory modernity but also because it allows us to adopt a more responsible and...
How well do you know your retail customers?
Although we live in the middle of the information society and have access to more data than ever before, retail has a data problem. With current POS systems and retail software , it's only possible to have individual customer data through membership and rewards...
5 technology trends that are transforming the restaurant industry
Working in a restaurant or a café means navigating in a fast-paced environment. Greeting new customers and taking their orders to the kitchen while other customers are waiting at their table for the possibility to pay… All this requires paying attention to a lot of details to ensure everyone has as good a customer experience as possible.
Luckily there are several technology solutions for the industry that can make these processes easier. We have picked our top 5 hospitality trends.